If you are unhappy with your purchase for any reason, please contact us with your order details and we will do our best to remedy the situation.
- Custom or personalised orders
- Intimate items (for health/hygiene reasons)
- Items on sale
We provide an exchange or a full refund within 14 days of receiving the returned item(s), provided that the goods are returned unworn, unwashed, with all labels intact and in their original condition. Please contact us within 14 days of delivery of your order if you aren't happy with your purchase for any reason.
Please note that buyers are responsible for return delivery costs, except in the unlikely event that you have received faulty goods. If the item is not returned in its original condition, any loss in value will be deducted from your refund.
Please return your items by a recorded delivery method, and retain proof of postage, as we will not be held responsible for goods lost in transit.